It always seemed odd to me that when things were not going well or if the stats were going down, everyone wanted to know why; management demanded a reason. But if the stats improved, then what? Nary a word. “Nope, don’t want to know. Leave it alone.” Now, that really is management by karma! It is even more important to know why something is working well, so that it can be reinforced. What was the cause and what can we do to keep it going?
THE CAUSE OF THE AFFLUENCE IS STILL CAPABLE OF CAUSING IT!
By reinforcing what caused the Affluence each time, you keep boosting it up to a new higher point until eventually it peaks at what is truly a stellar range. Now you have a new scene.7
A VFP (Valuable Final Product) is defined as: Something that can be exchanged with other activities in return for support. The support usually adds up to food, clothing, shelter, money, tolerance and cooperation (goodwill).6
In summary, he also lists the causes of organizational failure and the relationship of these causes to VFPs:
Studying back and forth over history, poking about in old ruins, remembering, adding it up, the apparent causes of organizational decay are:
(a) Failure to have an informed, trained top management capable of setting real policy in accordance with the need of the organization.
(b) Failure of top management to set policy.
(c) Company members, supervisors and workers setting their own policy out of agreement with or in ignorance of the needs of the organization and themselves.
(d) Failure of top management to wisely, completely and precisely establish the valuable final products of the activity.
(e) Ignorance of or disagreement with the valuable final products by workers and company members.
In a much more general sense we would have:
A. Unwise or unset policy.
B. Unreal or unstated or undone valuable final products…
The valuable final product list does not come wholly from top management.
The list does not come only from the group.
Major social and business catastrophes occur when (a) no list is set (b) top management only sets the list or (c) the group sets the list up.8
Professional Speaker, Writer and Business Consultant
Author of The Natural Laws of Management: The Admin Scale
7 Hubbard, “Vital Data: Power and Affluence Conditions” Policy Letter of 27 August 1982, Organization Executive Course.
8 Hubbard, “Valuable Final Products” Policy Letter of 25 March 1971, Organization
9 Hubbard, “Reality of Product” Policy Letter of 1 December 1970, Organization Executive Course.